Posts Tagged 'business'

A Simple Guide to Social Media in Business

As you may have already figured out, I am a strong believer of social media in business. I use Twitter and Facebook and blogs every day in my job, and you can too. Here are a few tips and tools to getting yourself started in the social media world.

Social Media for Business Resources

http://courtspencer.wordpress.com/2009/07/22/twitter-is-time-well-spent-not-money-well-spent/ <– Twitter is time well spent, not money.

http://enovapr2.wordpress.com/2009/07/14/its-the-law-2-0/<–Web 2 .0, social media guide.

http://blog.neoco.com/2009/07/22/a-z-of-social-media-this-is-actually-pretty-good/ <– the A-Z of Social Media

http://jeffbullas.com/2009/07/22/5-steps-to-optimize-your-email-for-social-media/ <– 5 steps to Optimize your email with Social Media

http://www.richter10point2.com/buildyourown <– Build your own WebPR campaign!

http://www.whywebpr.com/alimagnano <– My Social Media Press Kit

Ali Magnano
Director of PR
Richter10.2 Media Group
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The Good Samaritan

I recently visited my hometown, Chicago, for a family wedding. While en route back to Tampa, I did the inexcusably, unbelievably silly thing of leaving my laptop on the plane.

Of course I had a sleepless night when I returned home and discovered that I didn’t have my laptop. Of course I called the Lost and Found departments of all three airports I had been to that day, only to discover they were all closed and I would need to call back in the morning.

The next morning I woke up dreading how I was going to tastefully inform my bosses that I wouldn’t be able to go into the office that day (no laptop = no work to do). After many internal debates, I decided to say it – plain and simple. My bosses were very understanding and wished me the best of luck on my laptop hunt.

However the stars aligned when I received a voicemail message at home from an American Airlines flight attendant named John Stewart letting me know that he had my laptop and would be keeping it safe until he heard from me. I immediately called him back and thanked him profusely! I asked what he wanted in return and he adamantly told me that he didn’t want anything, maybe just for me to something nice for someone else if the opportunity arose. I had my laptop shipped overnight, thanks to Mr. Stewart calling me when he had arrived to the UPS store to ask which shipping method I preferred. My computer arrived the next day and all was golden.

When all of the dust settled from this ordeal, I realized that there are a lot of WONDERFUL people out there in the world we live in. Despite the bad news we constantly hear about the failing economy, crime and terrorism, there is still much more good in people than bad.

I then asked myself, “What can I do to pay it forward?” Of course, I will be on the lookout next time I travel for stray laptops in need of their owners, but there is a bigger thing that I can offer: SOCIAL MEDIA EXPERTISE. The company I work for, Richter10.2 Media Group, specializes in helping businesses expand using social media such as Facebook, Twitter, etc. If your business could use some help getting up and running in this new day and age of Web technology, then we’re your people.

We have lots of free tools, articles, blogs and links on the subject that can help demystify social media and how you can use it to expand your business.

To learn more click here.

Julia Jaquillard

Richter10.2 Media Group

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Skittles tasting success with the latest Social Media experiment?


Skittles has relaunched their website so that it is essentially a Twitter search for the word “skittles”.

Visitors to Skittles.com are now directed to the Twitter search result for the term “skittles” and invited to navigate their way about Skittles’ social web presence by using the flash navigation menu that overlays the page. (Their homepage is now a Facebook page.)

We have experienced a lot of controversy on the Skittles new Social Media campaign. Some think that the “colors of the rainbow” have experienced an epic fail on launching this new campaign but as reported by Marketing Pilgrim in a recent post, the Skittles web site traffic experienced a “1332% increase in web visitors on March 3rd.” Pretty impressive considering only one day had passed since Skittles launched this social media experiment, which was quite a risk.

A consideration that I am hearing a lot is that, what about the ordinary people that aren’t as experienced with Social Media? And is Social Media really a way to represent a corporate website like Skittles?

Buying a piece of candy is an impulsive thing. You’re not buying a car or a house or something that you will need a lot of information on about the product and the price. Skittles is just a sweet, innocent and colorful candy, with a huge corporation. Do they really need an informative ad on their product? Not really. They are focusing on building their presence on the web, and Social Media has proved to be the way to do that. And are there really any regular web users who have never heard of social networking and the most common web apps?

I suspect not. So, after all, great work Skittles.

Ali Magnano
Director of PR
Richter10.2 Media Group
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